What are these bags made of? Would the paint go off?
All bags are made of leather and the paint does not go away as they are processed to last long enough.

What is the replacement policy?
We have a 30 day replacement policy if it is a defect occurred due to manufacturing/shipping. Do mail proofs of damage to speed up refund/replacement.

Whom should I contact for refund/replacement?
For any queries please send a mail to  support@vakaro.com. We usually reply back within 24 hours of receipt of your query.

How long does it take for refund?
Usually the payment gateways should reverse  your payment within 2 to 3 working days. If it does not happen then we will be doing a netbanking transfer to your account.

Do you ship to out of India?
Yes, we do. Once you drop a mail to support@vakaro.com along with the product you want to buy and your address; we will mail you a Paypal invoice. On confirmation of Paypal payment we would ship the product and it should reach you within 1 to 2 weeks.